Shipping Policy

Last updated: 01/01/2026

At Ryva Eyewear, we work to ensure that every order is processed and delivered efficiently and safely. This Shipping Policy describes how we manage shipments, timings, and responsibilities.

1. Shipping Zones

Ryva Eyewear ships:

  • Within the United States

  • To certain international destinations

Shipping availability may vary by country or region.

2. Order Processing

Orders are processed within 1 to 3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Times

Delivery times are estimated and may vary depending on:

  • Destination

  • Selected shipping method

  • Customs processes (international shipments)

  • Factors beyond Ryva Eyewear's control

Ryva does not guarantee exact delivery dates.

4. Shipping Costs

Shipping costs:

  • Are calculated and displayed at checkout

  • Depend on destination, weight, and shipping method

Ryva Eyewear reserves the right to modify rates without prior notice.

5. International Shipments

For international orders:

  • The customer is responsible for taxes, duties, or customs fees

  • Ryva Eyewear is not responsible for delays or holds by customs

6. Order Tracking

Once the order is shipped, the customer will receive an email with:

  • Tracking number

  • Carrier information

It is the customer's responsibility to track the shipment.

7. Incorrect or Incomplete Address

Ryva Eyewear is not responsible for:

  • Shipments to incorrect addresses provided by the customer

  • Orders not delivered due to incorrect information

In these cases, additional costs will be borne by the customer.

8. Lost or Damaged Orders

If an order arrives damaged or is lost during transit:

  • Contact us within 7 days from the estimated delivery date

  • Provide photographic evidence if applicable

We will evaluate each case and determine the appropriate solution.

9. Delays

Ryva Eyewear is not responsible for delays caused by:

  • Courier companies

  • Customs

  • Force majeure events (weather, strikes, emergencies, etc.)

10. Contact

For shipping-related inquiries, please contact us.